#28 ✓resolved
Archee

updating to mssw 1.13 failed

Reported by Archee | November 3rd, 2009 @ 11:54 AM

I tried to update song book error message: you may not have permission to overwrite the code...
Then I redownloaded songscribe all programs have same error message
why can't download be version 1.13
so once again i am unable to use songscribe

Comments and changes to this ticket

  • Aparajita

    Aparajita November 3rd, 2009 @ 02:47 PM

    • State changed from “new” to “open”

    I uploaded a new version, try the following:

    1. In the Finder, navigate to your main hard drive/Library/Application Support.
    2. If there is a SongScribe folder in Application Support, delete it.
    3. Delete the entire SongScribe folder from the main Applications folder.
    4. Download SongScribe.dmg and reinstall the applications in the Applications folder.
  • Archee

    Archee November 4th, 2009 @ 02:55 AM

    I did all the above.
    Downloaded 1.13
    updated
    an update downloaded.
    same error message appeared

    songwriter will open files but the error message after update does exist.

    Archee

  • Aparajita

    Aparajita November 4th, 2009 @ 12:42 PM

    Try this:

    1. Go to Applications/Utilities
    2. Open Disk Utility
    3. Select your main drive (at the top of the list on the left)
    4. Click Repair Disk Permissions
  • Archee

    Archee November 5th, 2009 @ 09:09 AM

    I did the above.
    No change error message still appears.
    Tried update, downloaded 135.32 update.
    error message appears.
    error message "update failed" appears
    Archee

  • Aparajita

    Aparajita November 5th, 2009 @ 01:53 PM

    You have the latest version, so updating is not necessary. What happens if you download the application and put it in your Documents folder and run it from there?

  • songscribe (at vasudevaserver)

    songscribe (at vasudevaserver) April 25th, 2011 @ 04:20 PM

    • State changed from “open” to “resolved”
    • Milestone order changed from “0” to “0”

    On older versions of Mac OS X, it can't be updated while running. You will have to download a new version when it is available.

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SongScribe is a song editor program especially designed to support music composed by Maestro Sri Chinmoy.

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